CHM VIP Glow Membership

Cancellation Policy

HOW TO BOOK YOUR VIP TREATMENTS Once you've joined a CHM VIP Membership, your membership is active and you can start enjoying your exclusive benefits. BOOKING YOUR TREATMENTS IS EASY Your membership treatments are booked separately, giving you the flexibility to choose dates and times that work for you. Simply contact Charlotte to arrange your VIP treatment appointments. Charlotte will be able to confirm your available treatments, arrange your appointments and help you make the most of your membership benefits. PLEASE NOTE Your membership purchase does not automatically book your treatments. Appointments are arranged separately with Charlotte. Your included treatments and benefits will depend on the membership you have chosen. CHM AESTHETICS & BEAUTY – CANCELLATION POLICY At CHM Aesthetics & Beauty, we are committed to providing high-quality, professional, and safe aesthetic and beauty treatments in a respectful and welcoming environment. To ensure the best experience for all clients and maintain the highest standards of service, we kindly ask all clients to review and respect the following company policies: ⸻ 1. Appointment Policy • We require at least 48 hours’ notice for any rescheduling or cancellations. This allows us to offer the appointment to another client and manage our schedule efficiently. • Cancellations made with less than 48 hours’ notice will incur a late cancellation fee of £25. • No-shows or last-minute cancellations may result in a full service charge and the requirement to pre-pay for future appointments. ⸻ 2. Behavioural Policy • We operate a zero-tolerance policy towards any form of abusive, disrespectful, or inappropriate behaviour towards our staff or other clients. • Any breach

Contact Details

• 69 Southernhay, Basildon, UK

  charlottehmaesthetics@outlook.com