Privacy Policy

Effective Date: 2 July 2026

At CHM Aesthetics & Beauty ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, book treatments, enrol on training courses or contact us.

Who We Are

CHM Aesthetics & Beauty provides professional aesthetics treatments and aesthetics training courses from our clinics in Basildon and Chelmsford, Essex.

If you have any questions about this Privacy Policy or your personal data, please contact us using the details provided on our Contact page.

Information We Collect

We may collect the following personal information:

Full name
Email address
Telephone number
Postal address (where required)
Date of birth (where required for treatment)
Medical history and health information relevant to treatments
Course enrolment information
Payment information (processed securely by third-party payment providers)
Website usage information through cookies and analytics

How We Use Your Information

We use your personal information to:

Respond to enquiries
Process bookings and course enrolments
Deliver aesthetic treatments safely
Provide training services
Process payments
Send appointment confirmations and reminders
Provide customer support
Improve our website and services
Send marketing communications where you have provided consent

Medical Information

Where you receive aesthetic treatments, we may collect medical information to ensure treatments are carried out safely and appropriately. This information is treated as special category data under UK GDPR and is stored securely.

Marketing

If you choose to receive marketing communications, we may send you updates about treatments, offers, new courses and promotions.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.Cookies help us understand how visitors use our website so we can improve our services.

You can manage or disable cookies through your browser settings.

Sharing Your Information

We will never sell your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, including:

Secure payment processors
Website hosting providers
Booking software providers
Email marketing platforms
Legal or regulatory authorities where required by law

All third parties are required to keep your information secure.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to meet our legal, regulatory and insurance obligations.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data where applicable
Restrict or object to certain processing
Withdraw consent for marketing communications
Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact CHM Aesthetics & Beauty using the contact information provided on our website.